Returns & Exchanges
At RocketsShop, we want you to be fully satisfied with your athletic gear, which is why we offer a 30-day return policy on all unworn and tagged items. If your equipment or apparel doesn't meet your performance standards, we'll make it right with a hassle-free exchange or full refund.
Return Process
- 1.Initiate Your Request
Log into your RocketsShop account and visit the 'Order History' section to select the items you wish to return and generate your unique RMA number.
- 2.Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the products are in clean, resellable condition.
- 3.Ship It Back
Affix the prepaid shipping label provided in your confirmation email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return for quality assurance, we will process your refund or ship your exchange within 5-7 business days.